The most recent appropriations for the Department of War expired at 11:59 p.m. EST on September 30, 2025. Military personnel will continue in a normal duty status without pay until such time as a continuing resolution or appropriations are passed by Congress and signed into law. Civilian personnel not engaged in excepted activities will be placed in a non-work, non-pay status.
During this partial government shutdown, the 10th Medical Group will continue to honor scheduled medical and dental appointments. Our patient appointing service is open and we are still taking requests for appointments. We are doing our best to minimize impact on our beneficiaries and their health care. The clinic’s Operating Room, Primary Care and Specialty Care services are fully operational. Ancillary services (pharmacy, laboratory, radiology) also remain operational. As always, safe and high-quality health care remain our priority. Please call (719) 526-CARE (2273) to schedule or cancel appointments. For questions about TRICARE during the shutdown, please visit www.tricare.mil/shutdown

Health Services

Pharmacy

We serve approximately 185,000 TRICARE beneficiaries and fill 273,000 prescriptions per year. 

Beneficiaries Served

All eligible TRICARE beneficiaries.

Key Information

  • Electronic prescribing is the preferred method of prescription receipt.
    • Pharmacy Name: DOD USAF Academy
  • You must activate your prescription(s) for them to be ready for pickup. Ask your provider to prescribe up to a 90-day supply, whenever possible.
  • Please ensure you’re signed up for our text notification system. Please ask a staff member to confirm that your contact information is on file, up to date, and that you are “opted in” to this service.  
  • Any prescriptions not picked up within 10 calendar days will be returned to stock. 

Prescription Activation Options

  1. For New Electronic Prescription Service (Available during business hours)
    1. Q-Anywhere - use one of the following methods:
      1. Scan the QR Code: 
                   
        2. Text “Get In Line” to 833-429-6594
    2. See this Q-Anywhere brochure for detailed information. See our Frequently Asked Questions about Q-Anywhere.
  2. For Refill ONLY Services(Available 24/7)
    1. MHS GENESIS Rx Refill
      1. Learn more about refills using MHS GENESIS.
    2. Automated Refill Line
      1. Call 719-430-7306 or 719-333-6337, Option 3
      2. Refills will be ready within 2 business days. This does not include
        weekends, federal holidays, down days, unplanned closures, etc. 

24 Hour Prescription Pick-up Service

  1. Script Center
    1. Physical Location: Community Center Pharmacy Lobby.
    2. This pick-up site can be selected online via MHS GENESIS Rx Refill or calling the Automated Refill Line.
    3. For more details, refer to our “How to Guide” and “Frequently Asked Questions” Brochures.

Other Options Available If Your Medication Isn't Available at the MTF

  1. Express Scripts Home Deliver (Mail Order)
  2. TRICARE approved Civilian (retail) pharmacy

Pharmacy Info

Phone

719-333-MEDS (6337)

Hours

Monday, Tuesday, Thursday, Friday:
All Locations: 7:30 a.m. to 4:30 p.m.

Wednesday:
All locations: 9:30 a.m. to 4:30 p.m.
For more details on upcoming closures, visit the Facility Closures page.

Locations

Main Pharmacy: 4102 Pinion Drive, first floor of the Main Clinic
Cadet Pharmacy: 2355 Faculty Drive, Suite 1N308, Cadet Area
Community Center Pharmacy: 5136 Eagle Drive, Room 104s

MHS GENESIS Patient Portal

Resources

Don't forget to keep your family's information up to date in DEERS!