Pharmacy

We serve approximately 228,000 TRICARE beneficiaries and fill 667,000 prescriptions per year. 

Beneficiaries Served

All eligible TRICARE beneficiaries

Key Information

• Electronic prescribing is the preferred method of prescription receipt and is mandated by Colorado law.
  • Pharmacy Name: DOD USAF Academy
• You must activate your prescription(s) for them to be ready for pickup.  Ask your provider to prescribe up to a 90-day supply, whenever possible.
• Please ensure you’re signed up for our text notification system.  Please ask a staff member to confirm that your contact information is on file, up to date, and that you are “opted in” to this service.  At this time, patients may only receive prescription ready notifications via text messaging.  We apologize for any inconvenience.
• All prescriptions will be returned to stock after 10 calendar days.

Prescription Activation Options and Turn Around Times

1. Option #1: Q-Anywhere **Only Available During Normal Business Hours: 7:30am-5pm**
   1. Request Activation for Refills AND New Electronic Prescriptions sent within last 10 business days.   

2. Available Options:
   1. Click here to activate your prescription,
      OR
   2. Text “Get In Line” to 1-833-429-6594

3. Ready Request Timeframe:

   Timeframe	Description	Turn Around
   Before Noon	Next duty day after 10 a.m.	24 hours
   After Noon	Two duty days after 10 a.m.	48 hours

4. See this brochure for detailed information.  Visit here for Frequently Asked Questions about Q-Anywhere.

2. Option #2: Main Pharmacy
   1. Proceed to Kiosk, pull a ticket, and wait for your ticket number to be called to a window. (This option may be used for urgent/same day prescription activation and pick-up). 

3. Option 3#: Community Center Drop-Off Envelopes
   1. Hardcopy prescriptions dropped off here, will be available for pick-up in 2 business days.

4. Option #4: MHS GENESIS Patient Portal
   1. Request activation for electronically sent prescriptions from on- or off-base providers instead of over the phone. Follow instructions on our guide.

      Time Email was addressed	`Description	Turn Around
      Before Noon	Next duty day after 10 a.m.	24 hours
      After Noon	Two duty days after 10 a.m.	48 hours

   2. To use the MHS GENESIS Patient Portal, follow instructions on our Medication Activation Guide.

5. Option #5: Automated Refill Line
   1. Call 719-524-4081 or 1-888-745-6427
   2. Refills will be ready no later than 2 business days.

To reach a USAFA Pharmacy Representative to address any concerns, please call: 719-333-MEDS (6337) Option #2.

Other options if your medication Is not available at the MTF:

1. Express Scripts Home Delivery (Mail Order)
2. TRICARE approved Civilian (retail) pharmacy