Live in the West Region? There is now a referral approval waiver in place through March 31, 2025. Learn More.  Also, you have until March 31 to set up your payment info if you pay by EFT, credit card, or debit card. This is for TRICARE Prime, TRICARE Select, TYA, TRS, and TRR plans. If you miss this deadline, you will be disenrolled back to Jan. 1. Visit www.tricare.mil/west today.   

Health Services

Pharmacy

We serve approximately 185,000 TRICARE beneficiaries and fill 273,000 prescriptions per year. 

Beneficiaries Served

All eligible TRICARE beneficiaries.

Key Information

  • Electronic prescribing is the preferred method of prescription receipt.
    • Pharmacy Name: DOD USAF Academy
  • You must activate your prescription(s) for them to be ready for pickup.  Ask your provider to prescribe up to a 90-day supply, whenever possible.
  • Please ensure you’re signed up for our text notification system.  Please ask a staff member to confirm that your contact information is on file, up to date, and that you are “opted in” to this service.  
  • Any prescriptions not picked up within 10 calendar days will be returned to stock. 

Prescription Activation Options

  1. For New Electronic Prescription Service (Available 7:30am - 5pm)
    1. Q-Anywhere - use one of the following methods:
      1. Scan the QR Code: 
                   
         
      2. Text “Get In Line” to 1-833-429-6594.
         
    2. See this Q-Anywhere brochure for detailed information.  Click here for Frequently Asked Questions about Q-Anywhere.
       
  2. For Refill ONLY Services(Available 24/7)
    1. MHS GENESIS Rx Refill
      1. Click here for more details.
         
    2. Automated Refill Line
      1. Contact 719-430-7306 or 719-333-6337, Option #3.
      2. Refills will be ready within 2 business days. This does not include
        weekends, federal holidays, down days, unplanned closures, etc. 

Other Options Available If Your Medication Is Not Available at the MTF:
  1. Express Scripts Home Deliver (Mail Order)
  2. TRICARE approved Civilian (retail) pharmacy

Pharmacy Info

Phone

719-333-MEDS or 719-333-6337

Hours

Monday, Tuesday, Thursday, Friday:
Main Pharmacy: 7:30 a.m. - 5 p.m.
Cadet Pharmacy: 7:30 a.m. - 4:30 p.m.
Community Center Pharmacy: 8 a.m. - 5 p.m.

Wednesday:
All locations: 9:30 a.m. – 4:30 p.m.

For more details on upcoming closures, visit the Facility Closures page.

Locations

Main Pharmacy: 4102 Pinion Drive, first floor of the Main Clinic
Cadet Pharmacy: 2355 Faculty Drive, Suite 1N308, Cadet Area
Community Center Pharmacy: 5136 Eagle Drive, Room 104s

MHS GENESIS Patient Portal

Resources

Don't forget to keep your family's information up to date inDEERS!