Attention TRICARE Beneficiaries! If you live in the TRICARE West Region (Colorado is part of the TRICARE West Region), or in a state or ZIP code moving to the West Region and you pay an enrollment fee or premium by recurring credit card, debit card, or electronic funds transfer, you must set up payment information with TriWest before Dec. 31, 2024. If you don’t take action, you’ll risk getting disenrolled. Learn more

Health Services

Pharmacy

We serve approximately 185,000 TRICARE beneficiaries and fill 273,000 prescriptions per year. 

Beneficiaries Served

All eligible TRICARE beneficiaries

Key Information

  • Electronic prescribing is the preferred method of prescription receipt
    • Pharmacy Name: DOD USAF Academy
  • You must activate your prescription(s) for them to be ready for pickup.  Ask your provider to prescribe up to a 90-day supply, whenever possible.
  • Please ensure you’re signed up for our text notification system.  Please ask a staff member to confirm that your contact information is on file, up to date, and that you are “opted in” to this service.  At this time, patients may only receive prescription ready notifications via text messaging.  We apologize for any inconvenience.
  • All prescriptions will be returned to stock after 10 calendar days.

Prescription Activation Options and Turn Around Times

  1. Option #1: Q-Anywhere **Only Available During Normal Business Hours: 7:30am-5pm**
    1. Request Activation for Refills AND New Electronic Prescriptions sent within last 10 business days.
       
    2. Available Options:
      1. Scan this QR Code: 
        OR                                   
         
      2. Text “Get In Line” to 1-833-429-6594
         
    3. See this brochure for detailed information.  Visit here for Frequently Asked Questions about Q-Anywhere.
       
  2. Option #2: Main Pharmacy
    1. Proceed to Kiosk, pull a ticket, and wait for your ticket number to be called to a window. (This option may be used for urgent/same day prescription activation and pick-up).
       
  3. Option #3: Automated Refill Line
    1. THE NEW LOCAL PHONE number to Call is: 719-430-7306
    2. Refills will be ready within 2 business days.  
To reach a USAFA Pharmacy Representative to address any concerns, please call: 719-333-MEDS (6337) Option #2.

Other Options Available If Your Medication Is Not Available at the MTF:
  1. MHS GENESIS Patient Portal – RxRefill
  2. Express Scripts Home Deliver (Mail Order)
  3. TRICARE approved Civilian (retail) pharmacy

Main Pharmacy

Phone

(Phone lines open at 8 a.m.)
719-333-MEDS or 719-333-6337

Hours

Monday, Tuesday, Thursday, Friday:
Main Pharmacy: 7:30 a.m. - 5 p.m.
Community Center Pharmacy: 8 a.m. - 5 p.m.

Wednesday:
Main and Community Center Pharmacies: 9:30 a.m. – 4:30 p.m.

For more details on upcoming closures, visit the Facility Closures page to view the 2024 closures.

Location
4102 Pinion Drive, first floor of the Main Clinic

Community Center Pharmacy

Phone

719-333-MEDS or 719-333-6337

Hours

Monday, Tuesday, Thursday, Friday
8 a.m. – 5 p.m.
Wednesday
9:30 a.m. – 4:30 p.m.
For more details on upcoming closures, visit the Facility Closures page to view the 2024 closures.

Location

Community Center Annex, 5136 Eagle Drive, Room 104S

Cadet Clinic Pharmacy

Phone

719-333-MEDS or 719-333-6337

Hours

Monday, Tuesday, Thursday, Friday
7:30 a.m. – 4:30 p.m.
Wednesday
9:15 a.m. – 4:30 p.m.
For more details on upcoming closures, visit the Facility Closures page to view the 2024 closures.

Location

2355 Faculty Drive
Suite 1N308, Cadet Area

MHS GENESIS Patient Portal

Resources

Don't forget to keep your family's information up to date inDEERS!