Attention TRICARE beneficiaries!
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.
You may still use the MHS GENESIS Patient Portal to refill to refill your prescriptions.
You may report issues to the DHA Global Service Center by calling 800-600-9332.

Patient Resources

10th Medical Group Volunteer Program

The 10th Medical Group is looking for volunteers!

Who:

Licensed health care professionals or any DoD/VIC ID card holders with an interest.

What:

Support the mission of the 10th Medical Group (MDG) by using your skills and time to ensure high quality health care for the most deserving beneficiaries.

When:

Don’t delay, start the process today – some positions that require a government ID card for IT system access may require more time commitment due to investment of that process.

Where:

We have nearly two dozen clinic options for volunteer participation as well as an information front desk. To see what services are provided and where you might be able to volunteer, visit the Health Services section of this website for a listing of clinics/locations.                       

Don't forget to keep your family's information up to date in DEERS!