Patient Centered Medical Home (PCMH)
The PCMH Model is a framework of care that places the patient at the center of care, emphasizes care coordination, communication, and is designed to provide primary health care that is relationship-based, with the whole-person concept in mind. PCMH is an accredited care standard that focuses on access to care, effective primary care manager (PCM) and teamwork in partnership with the patient and their family, education, and self-management by the patient and with the patient. Additionally, this model’s focus is to provide quality accessible health care by a team of professionals who know and understand your family and its unique needs.
Your PCMH team can include:
- Physicians
- Nurse Practitioners
- Physician Assistants
- Nurses
- Pharmacists
- Case Managers
- Medical Technicians
- Integrated Behavioral Health Consultants
- Medical Support Assistant
The PCMH coordinates care across all elements of the health care system, including specialty care, hospitals, home health care, and community services.
PCMH Mission and Vision
Mission
Deliver the highest-quality, evidence-based, patient-centered care to enrolled patients through team-oriented processes, increased access, improved provider continuity, enhanced communications, and coordinated prevention, education, and management of patients.
Vision
Ensure the operational health and readiness of all service members and ensure clinical currency of team members.
The PCMH Model of Care focuses on these core functions:
- Patient-Centered Care: Relationship-based care focused on the whole person and understanding and respecting each patient’s unique needs, culture, values and preferences. The practice actively supports the patients in learning to manage and organize their own care at the level they choose. We recognize family members are core members of the care team and are included in establishing goals and care plans.
- Comprehensive Care: A team of providers who work to meet each patient’s physical and mental health care needs, including prevention and wellness, acute and chronic care.
- Coordinated Care: Care is coordinated across the healthcare spectrum to include specialty care, hospitals, homecare and community services and support.
- Access to Care: Our goal is that patients have shorter wait times for urgent needs, enhanced in-person hours, around the clock telephone or electronic access to the team.
- Systems-based approach to quality and safety: We use evidence-based medicine and clinical decision tools to engage in process improvement and performance measurement. We respond to patient experience and satisfaction feedback. We practice population health management and share quality and safety data and improvement activities.
Did You Know:
- For questions regarding patient selection or changes to their Primary Care Manager (PCM), please contact our Beneficiary Counseling Assistant Coordinator or Beneficiary Services Representative at 719-333-7978.
- You have the right to obtain care from other clinicians in the Primary Care Medical Home, and to seek a second opinion and/or specialty care. Patients have the responsibility to participate in their own care. Self-management goals can help you manage your health!
Primary Care
Primary Care at the 10th Medical Group - Air Force Academy consists of:
Our PCMH Care Team
Click here for a list of our healthcare teams and providers.
For more information, please visit the individual health services pages.
Emergency Care: If you require emergency care, go to your nearest emergency room or call 9-1-1.