If you require a test for COVID-19 or think that you may need a test, message your primary care team via the MHS GENESIS Patient Portal.

Patient Resources

How to Use the MHS GENESIS Patient Portal

Explore our step-by-step tutorials on how to use some of the most popular MHS GENESIS Patient Portal features.

Tutorials Available

Jump to the tutorial you need with the links below:

Each tutorial features screenshots of the MHS GENESIS Patient Portal so you have a visual reference in addition to step-by-step instructions.

Establish DS Logon

If you have not established a DS Logon, follow the steps provided via the MHS GENESIS information page.

Prescription Request and Renewals, Referrals/Paperwork/Messages

1. From the MHS GENESIS Patient Portal Dashboard, choose either Message My Provider or Renew My Medication.


 
2. In the New Message menu, select the patient who the message is about.
3. In the “To” field, search for the appropriate clinic name (see name reference list).  All clinics start with: USAF Academy…
4. Type the subject, attach relevant files and write your message.
5. Click Send.
 

Book Appointments

The following USAF Academy Clinics have direct appointment booking available via the MHS GENESIS Patient Portal:

  • USAF Academy Cadet Medicine (Cadets Only)
  • USAF Academy Cadet Standards (Cadets Only)
  • USAF Academy Allergy and Immunizations (Immunizations Only)
  • USAF Academy Warrior Medicine (Active Duty Service Members Only)
1. From the Dashboard, choose Schedule an Appointment.
 
 
2. Click Schedule a New Appointment using the panel on the left side of screen.
3. Choose the patient that the message is for (if applicable due to dependents).
4. Choose the reason for your visit (all of our online bookable appointments are with either Primary Care or Immunizations).
5. Click Search.
 


6. Use the drop down to select the appropriate clinic – all clinics begin with Air Force Medicine USAF Academy…
7. Click Next.
 
 
8. First available appointment options will display.
9. Click Select if those options are desired.
10. To change filter of date range or specific provider, use those drop down selections at the top of the screen and then click Select on the desired appointment.
 
 
11. Provide reason for visit in the block titled “Describe any specific requests or special needs you want us to consider in preparation for your visit.”
12. Identify whether Patient Portal Message or Phone is best for contact regarding the appointment.
13. Click in the selection box if you desire an email with appointment details.
 

Request Appointments

1. From the MHS GENESIS Patient Portal Dashboard, choose the option to Schedule an Appointment
 


2. Click Schedule a New Appointment using the panel on the left side of screen
3. Choose the patient that this request is on behalf (if applicable due to dependents)
4. Choose Request Appointment (Other) Online in the field Choose a reason for your visit
5. Click Search.


6. In the “Send request to” field, search for the appropriate clinic name (see name reference list).  All clinics start with: USAF Academy…
7. Fill in all required fields to assist the clinic staff with the information needed to fulfill your appointment request.
8. Click Send request.

MHS GENESIS Patient Portal Names

Quick Reference

Clinics A-Z
  • USAF Academy Adolescent Medicine Clinic
  • USAF Academy Allergy and Immunizations Clinic
  • USAF Academy Audiology
  • USAF Academy Cadet Medicine Clinic_Last Name, First Name of Provider
  • USAF Academy Cadet Sports Medicine
  • USAF Academy Cadet Standards
  • USAF Academy Cardiopulmonary Clinic
  • USAF Academy Case Management
  • USAF Academy Chiropractic Clinic
  • USAF Academy Dental Clinic
  • USAF Academy Dermatology Clinic
  • USAF Academy ENT Clinic
  • USAF Academy Exceptional Family Member Program (EFMP)
  • USAF Academy Family Health_Last Name, First Name of Provider
  • USAF Academy Family Med Behavioral Health (BHOP)
  • USAF Academy Family Medicine Med Mgmt
  • USAF Academy Flight Medicine Clinic
  • USAF Academy Gastroenterology Clinic
  • USAF Academy General Surgery Clinic
  • USAF Academy Health Management
  • USAF Academy Health Promotions and Wellness
  • USAF Academy Hearing Conservation-Audiograms
  • USAF Academy Internal Medicine_Last Name, First Name of Provider
  • USAF Academy Laboratory Services
  • USAF Academy Laser Eye Clinic
  • USAF Academy Medical Evaluation Board (MEB)
  • USAF Academy Medical Records
  • USAF Academy Neurology Clinic
  • USAF Academy Nutritional Medicine Clinic
  • USAF Academy Occupational Therapy Clinic
  • USAF Academy Ophthalmology Clinic
  • USAF Academy Optometry Clinic
  • USAF Academy Orthopedics Clinic
  • USAF Academy Pediatrics_Last Name, First Name of Provider
  • USAF Academy Pharmacy
  • USAF Academy Physical Therapy Clinic
  • USAF Academy Public Health
  • USAF Academy Podiatry Clinic
  • USAF Academy Radiology
  • USAF Academy Referral Management
  • USAF Academy Surgery Screening and Appointing
  • USAF Academy TRICARE Beneficiary Services
  • USAF Academy Warrior Medicine_Last Name, First Name of Provider
  • USAF Academy Women’s Health Clinic
Don't forget to keep your family's information up-to-date in DEERS.