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Patient Resources

Exceptional Family Member Program (EFMP)

What is the EFMP?

The EFMP is a program offered by each service to support families with special medical and educational needs throughout the service member’s career. Family members should enroll in EFMP when a qualifying condition is diagnosed. Each branch has its own EFMP and enrollment process.

EFMP family support services are available at your installation. The family support services team is your main point of contact for EFMP information. They can connect you with:

  • Military Support Services and Resources
  • Community Support Services and Resources
The family support services team can also answer specific EFMP questions based on your branch or installation.

EFMP Support Functions

All branches of the military offer EFMP, and each Service includes a variety of personnel, medical and family support functions under the EFMP umbrella.

  • The portion of EFMP support provided by the Air Force Medical Service is known as the Exceptional Family Member Program-Medical (EFMP-M).
  • Exceptional Family Member Program-Family Support (EFMP-FS) is the community support component offered by the Airman and Family Readiness Center.
  • EFMP-M works with the Assignments branch at the Air Force Personnel Center and with installation Military Personnel Section to provide comprehensive and coordinated support for the assignment actions our families frequently experience. This is accomplished through a family member travel screening during relocations.
All three functions work with other military and civilian agencies to enhance the quality of life for families as they relocate around the world with their sponsors.

Additionally, EFMP-FS, EFMP-M and EFMP Assignments strive to ensure Air Force sponsors are assigned in locations that support both the accomplishment of the mission and the well-being of families.

Active duty sponsors who have family members that meet the criteria for specific medical or educational needs are mandated to be enrolled to ensure needed medical or educational services are available at the gaining base and local area.

How Our Local EFMP Office Can Help You

  • Determining if your family meets criteria for EFMP enrollment/disenrollment
  • Initiating registration in the Special Needs Website (Q-Base) and the Family Member Travel Screening (FMTS) process
  • Answering EFMP medical-related questions, providing clarification, and facilitating on behalf of the service member and family regarding EFMP medical matters
  • Coordinating with local assignments personnel and the EFMP-Family Support office to ensure your family has access to the resources they need

Contact a Representative

  • To find an EFMP representative, visit the Military Installations website at http://www.militaryinstallations.dod.mil
  • If you are overseas, contact the TRICARE Area Office Director at 1-888-777-8343 and choose the menu option for your overseas area.
  • Active duty sponsors who have family members that meet the criteria for specific medical or educational needs are mandated to be enrolled to ensure needed medical or educational services are available at the gaining base and local area.

Family Member Travel Screening Affecting All Service Members with Dependents

All families preparing for a PCS and all sponsors who are Q coded and have family members enrolled in EFMP must complete the Family Member Travel Screening (FMTS) process.  This screening is completed through myVector and allows for a comprehensive review of your family’s current medical needs against the current and projected availability of resources at the gaining location. 
 
Families can prepare for the FMTS by:

  • Ensuring all off-base medical documentation is included in their military medical record.  (Recommend families do this on a routine basis as appointments are completed)
  • Ensuring any outstanding medical appointments to include any referrals and recommended follow-ups (on and off-base) are addressed
  • Ensuring any educational needs are addressed (Individualized Family Service Plan (IFSP) or Individualized Education Plan (IEP))
  • Download screening forms from the following location: https://daffamilyvector.us.af.mil/MemberSite/Content?TaxonId=131

Military One Source

Visit the Special Needs Resources page on Military One Source for more information about the EFMP.

Contact a Representative

To find an EFMP representative, visit the Military Installations website.

If you are overseas, contact the TRICARE Area Office Director at 1-888-777-8343 and choose the menu option for your overseas area.

Contact Us

Phone

719-333-5991

Hours

Monday–Friday
7:30 a.m. to 4:30 p.m.

Location

Building 4102, First Floor, Room 1729, within Medical Management Department

MHS GENESIS Patient Portal Provider Name

USAF Academy Exception Family Member Program (EFMP)

AF Central Cell Email

afpc.dp3x.workflow@us.af.mil

Related Links

Additional Information

For Air Force EFMP information please visit:
Air Force Medical Service EFMP 
Air Force Mission Statement 
Don't forget to keep your family's information up-to-date in DEERS.