If you require a test for COVID-19 or think that you may need a test, message your primary care team via the MHS GENESIS Patient Portal.

Health Services

Audiology

What We Do

We evaluate and treat patients with hearing disorders and provide hearing aids for active duty and qualifying reserve and guard personnel.

We also facilitate network referrals for qualifying family members that meet TRICARE guidelines for hearing aids, hearing conservation and provide patient education.

Who We Serve

TRICARE Prime enrollees age 6 to 64 years old.

Getting Care

New Patients

If you have not been evaluated or treated at this clinic within the last 12 months, a new referral is required by your Primary Care Manager (PCM).
 
Your referral will be reviewed for appropriateness to be appointed at this facility, Fort Carson Audiology or with a network provider off-base. If our clinic is selected for care, the Access to Care Line will make three attempts to book your initial evaluation.

If you're not contacted within 3 business days to book your appointment, your referral has likely been deferred off-base. Visit www.TRICARE-west.com to access your network provider referral authorization. If no referral authorization is visible, contact the Access to Care Line or 10th Medical Group Referral Management to determine whether your referral is still in-progress.
 
Additional information on the referral process is available on the Referral Support Page or via the 10 MDG Referral Guide.

Established Patients

If you have an active referral to or have been seen by USAF Academy Audiology within the last 12 months, contact our clinic using the following:

How to Use the MHS GENESIS Patient Portal

Visit our tutorial page that includes screen shots and step-by-step instructions for submitting messages, booking appointments and requesting appointments.

When messaging or searching our clinic, use the name: USAF Academy Audiology.

Contact Us

Phone

Access to Care Line
719-524-2273, Option 1

Hours

Monday–Friday
7:30 a.m. to 4:30 p.m.

Location

4102 Pinion Drive
First Floor, co-located with Ear, Nose and Throat and Ophthalmology

MHS GENESIS Patient Portal

Message My Provider
USAF Academy Audiology

Resources

Related Links

Specialty Care Referral Instructions
Referral Support Page
Guide to Navigate Referrals
10 MDG Referral Guide
TRICARE Benefits/Referral Authorizations
www.TRICARE-west.com
Update DEERS Contact Info
https://idco.dmdc.osd.mil/idco/
Don't forget to keep your family's information up-to-date in DEERS.