Orthotics / Brace Shop
What We Do
We provide services on a referral-only basis. Our products include all of the following:
Active Duty Only
Active Duty and TRICARE Prime
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- Clavicle brace/figure 8 brace
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- Hard sole shoe (post-op shoe)
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- Post-op range of motion brace
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Who We Serve
Ages 12 years to 64 years
- Active Duty Service Members
- Cadets
- TRICARE Prime
Getting Care
Each product requires a new referral from your Primary Care Manager (PCM), Podiatrist, Physical Therapist, Occupational Therapist or Orthopedic provider.
Patients referred for a Durable Medical Equipment item carried by the Orthotics/Brace Shop clinic do have the option to walk-in, especially if coming directly from a clinic where a referral order is placed. If you visit the clinic and we do not have the device ordered by your provider, you will be informed of the referral process below.
Your referral will be reviewed for appropriateness to be appointed at this facility or with a Durable Medical Equipment (DME) provider off-base. If our clinic is selected for care, the Access to Care Line will make three attempts to book your appointment.
If not contacted within 3 business days to book your appointment, your referral has likely been deferred off-base. Visit
www.tricare-west.com to access your network provider referral authorization. If no referral authorization is visible, contact the Access to Care Line or
10th Medical Group Referral Management to determine whether your referral is still in-progress.
Additional information on the referral process is available on the
Referral Support Page or via the
10 MDG Referral Guide.
Contact the Orthotics / Brace Shop
You can reach our clinic via the following:
How to Use the MHS GENESIS Patient Portal
Visit our
tutorial page that includes screen shots and step-by-step instructions for submitting messages, booking appointments and requesting appointments.
When messaging or searching our clinic, use the name:
USAF Academy Brace Shop/Orthotics Messaging.