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Health Services

Cadet Medicine

What We Do

We provide comprehensive primary care to U.S. Air Force Academy Cadets.

Getting Care

Online Appointment Booking

Online appointments are booked in the MHS GENESIS Patient Portal.  A link to detailed instructions is provided at the bottom of this page. 

Send messages to the healthcare team via the Secure Messaging link. Please type in USAF Academy Cadet Medicine Messaging into the “TO” box in order to send them a message directly.

Telephone Appointment Booking

  • Schedule appointments by calling the Patient Access Services (PAS) at  (719) 524-2273, Option 1

    • A booking protocol is utilized to guide scheduling

    • Appointment Clerks may also send communication to the healthcare team\
    • Messages are entered in the patient’s medical record through the clinic’s pools
    • These pools are continuously monitored by the nursing staff and addressed ASAP

Virtual Appointments

The clinic may set up a virtual or telehealth appointment with you if you have a question about:

  • Medication
  • A referral
  • Paperwork
  • Other health needs

You’ll receive any instructions either over the phone or via patient portal message after appointment scheduling.

Available Sick Call Services (Monday-Friday, 7 a.m. to 4 p.m.):

  • Cough/Cold /Sore Throat
  • Nausea/Vomiting/Diarrhea
  • Sexually Transmitted Infection (STI) 
  • Urinary Tract Infection (UTI)
  • An advanced appointment is unnecessary, but an appointment may be required depending on presentation

Available Walk-In Services (Monday-Friday, 7 a.m. to 4 p.m.):

  • Immunizations - M–F, 0700–1600
  • Concussion Testing - M–F, 0700–1600 
  • Contraception (Birth Control) - M–F, 0700–1600

Cadet Over the Counter (OTC) Medicine Program:

Cadets can present directly to the Cadet Pharmacy between 0730-1600 and request up to 3 medications, per month, on the OTC Medicine Program list.  The medications are for minor illness/conditions only.  

Behavioral Health

 

Graduation Physical and Neuropsychology Testing

Comprehensive instructions are provided on the Cadet Medical Standards webpage.

Overseas PCS Clearance

Comprehensive instructions are provided on the Cadet Medical Standards webpage.

Additional Care in the Cadet Medicine Building

Routine Care Needs

Referral Renewals

Request your referral via the MHS GENESIS Patient Portal. Be sure to include all necessary details about your referral, including:

Specialty Care Referral Instructions

If your Primary Care Manager writes a referral for you to see a specialty care provider, it is important that you understand the process. For instructions, visit the Referral Support webpage.

Medication Renewals

For medication renewals, message your PCM via the MHS GENESIS Patient Portal. We will work to renew your medication within 72 hours.

Benefit Questions and Claims Issues

If you paid for medication or hospital bills after the emergency care visit, we ask that you:

Visit the Customer Services webpage for more information.

Emergency and After-Hours Care

How to Use the MHS GENESIS Patient Portal

Visit our tutorial page that includes screen shots and step-by-step instructions for submitting messages, booking appointments and requesting appointments.

When messaging or searching our clinic, use the name: USAF Academy Cadet Medicine.

  • Immunizations - M–F, 0700–1600
  • Concussion Testing - M–F, 0700–1600 
  • Contraception (Birth Control) - M–F, 0700–1600
  • Medication uses include:  Congestion, Cough, Diarrhea, Upset Stomach, Dry Skin, Fever, Aches, Pains, Seasonal Allergies, Stomach Acid, Wart Removal, Eye Irritation (Refresh Eye Drops), Sore Throat Lozenges, Athlete’s Foot, Yeast Infection, and Emergency Contraception (i.e., Plan B).
  • Mental Health Clinic webpage
  • For emergent behavioral health issues such as suicidal thoughts or concerns, call 911 or go to the nearest emergency room.
  • Cadet Medical Standards
  • Dental
  • Flight Medicine
  • Lab
  • Optometry
  • Pharmacy: Call 719-333-6337, Option 4
  • Physical Therapy: Call the Access to Care Line at 719-524-2273, Option 1 or walk-in for musculoskeletal related injuries/concerns
  • Radiology: Call 719-333-5170
  • Specialty
  • Name of the practice or provider
  • Diagnosis or diagnoses you are being seen for
  • Keep all receipts and any other documentation that shows proof of payment.
  • Contact the Benefit Support Office at 719-333-5281.
  • After Hours Care:
    • Cadets should use the Nurse Advice Line for after-hours nursing evaluation.  The MHS Nursing Advice Line is available 24/7.
    • ADVICE LINE:  MHS Nurse Advice Line: (719) 524-2273, Option 3     Available 24/7
    • URGENT CARE: Cadets are required to obtain a referral to visit an Urgent Care off-base.  Call the MHS Nurse Advice Line at 719-524-2273 option 3 or 1-800-TRICARE (874-2273) for coordination of care.
    • EMERGENCY CARE
    • In the event of an emergency, call 911 or go to the nearest Emergency Room.
    • Examples of emergencies: Sudden unexpected onset of a medical condition; sudden severe worsening of a chronic condition; a condition threatening life, limb, or eyesight; requires immediate medical treatment or when you are at immediate risk of harming yourself or others.
    • NO REFERRAL is needed for Emergency Care
    • Contracted ambulance service is located in the Cadet Area for rapid response.
    • For urgent/emergency care: Cadets are required to follow-up in Cadet Medicine within next business day after discharge.

Contact Us

Phone

Access to Care Line
719-524-2273, Option 1
After-Hours Care
800-874-2273, Option 1
Web Chat/Video
https://mhsnurseadviceline.com

Hours

Monday, Tuesday, Thursday, Friday
7 a.m. – 4:30 p.m.
Wednesday
9 a.m. – 4:30 p.m.
 

Location

2355 Faculty Drive, Suite 1N308, in the Cadet Area

Book Appointments Online

USAF Academy Cadet Medicine

MHS GENESIS Patient Portal Name

USAF Academy Cadet Medicine

Update DEERS Contact Info

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