The Cadet Medicine Clinic provides routine care for all U.S. Air Force Academy (USAFA) Cadets and Cadet Candidates. The clinic is located on the 1st floor of building 2355 in the Cadet Area. Appointments are limited on Training Days which are the 2nd Thursday of every month.
Routine/Non Urgent Appointments
To schedule a routine care appointment book online at www.tricareonline.com or call the Access to Care Line at 719-524-2273, Option 1.
For injury or Illness which is not an emergency (a threat to life, limb or eyesight), search for a same-day appointment at www.tricareonline.com or call the Access to Care Line at 719-524-2273, Option 1 to schedule an appointment. If there are no same-day appointments available for the acute medical concern, the Access to Care Line clerk will create a telephone consult notification and send it to the Cadet Medicine healthcare team. This notification queue is monitored by the health care team. A member of the Cadet Medicine healthcare team will contact the patient as soon as possible via the phone number provided to the appointment clerk.
If you have COVID-19 symptoms that are NOT a threat to life, limb or eyesight, Cadets/Cadet Candidates should notify their chain of command (CoC). From there, the patient should shelter in the location which they have been directed to do so by their CoC, avoiding contact with others while awaiting their appointment with Cadet Medicine.
To prevent a large scale outbreak of COVID-19 on campus, ALL Cadets and Cadet Candidates experiencing COVID-like symptoms should notify the Cadet Clinic so that they can be tested and dispositioned following current USAFA Q/I protocols. This includes anyone who is evaluated in an emergency room or urgent care for COVID-like symptoms, even if testing at that location is negative. If a Cadet or Cadet Candidate utilizes a civilian facility after hours for symptoms consistent with a COVID-19 infection or if they received a COVID test (regardless of result), they should return to their room and limit contact with other individuals until after they have received further instruction from the Cadet Medicine Clinic. The Cadet or Cadet Candidate should notify the clinic of their symptoms and/or test the next morning at 0700 by calling the Access to Care Line at 719-524-2273, option 1.
If experiencing a medical or psychiatric EMERGENCY call 911 or go immediately to the nearest emergency room. Examples of emergency conditions include:
Sudden unexpected onset of a medical condition or injury
Sudden worsening of a chronic condition that threatens life, limb or eyesight and requires immediate medical treatment
Immediate painful symptoms that require attention to alleviate suffering
If you are at immediate risk of harming yourself or others
Cadets DO NOT need a referral for emergency care. If you need to find a civilian emergency care facility, make sure you visit a TRICARE network provider and notify the Cadet Clinic within 24 hours.
Benefit Questions and Claims Issues
If you paid for medication or hospital bills after the emergency care visit:
Cadets MUST HAVE a referral and prior authorization to get care from an Urgent Care facility. If you don’t get a referral, you’ll be using the TRICARE Prime Point of Service option and you may be responsible for the bill. If after hours, call the MHS Nurse Advice Line at (1-800-TRICARE, Option 1) to get authorization before going to an Urgent Care clinic. When calling this line, Cadets will speak to a registered nurse who can
Provide immediate triage,
Provide evidence-based health care advice,
Make recommendations for the most appropriate level of care,
Assist you with finding an urgent care or emergency care facility in the TRICARE network,
Schedule an appointment at Cadet Medicine if appropriate, and
Provide prior authorization for urgent care if needed.
Benefit Questions and Claims Issues
If you paid for medication or hospital bills after the urgent care visit:
Flight Medicine for Cadets
Flight Medicine is located on the 1st floor of building 2355 in the Cadet Area. Flight Medicine is the primary care clinic for Cadets who have been designated as Rated or PRP. If Cadets are currently or within 30 days of beginning an Airmanship Program and have been designated as Duties Not to Include Flying (DNIF) after receiving medical care at another clinic or have received care at an Urgent Care/ER they will need to schedule a Return to Flying Status (RTFS) appointment with Flight Medicine. This clinic does not provide walk-in appointments. Call the Access to Care Line (719-524-2273, Option 1) to schedule an appointment.
Mental Health Care for Cadets
Contact the 10th Medical Group Mental Health clinic (719-333-5177) to inquire about seeking care. Mental health staff will conduct a brief triage to determine appropriate and best level of care which may include a full intake with the Mental Health clinic, referral to the Moving Forward group which is a four-week group providing coping skills, cognitive behavioral techniques and is the starting place for individual treatment. Cadets may also be vectored to a different helping agency if this is deemed the best option. These include Primary Care Behavioral Health located in the Family Health Clinic, Military and Family Life Consultant (1 assigned to the Prep School), or in rare cases, off-base care if specialty treatment not available at the Mental Health clinic is necessary. The Mental Health clinic offers individual and group therapy, medication management and services through ADAPT (Alcohol/Drug Abuse Prevention and Treatment) and FAP (Family Advocacy Program). 24/7 support is offered through the Domestic Abuse Victim Advocate for victims of intimate partner violence at 719-291-6625 or for DAVA information non-crisis 719-556-8571.
The Optometry Clinic is located on the 1st floor of building 2355. This clinic does not offer walk-in appointments. Acute eye issues must be routed through Cadet Medicine, see Cadet Medicine section. Utilize the TRICRE Online Patient Portal at www.tricareonline.com or call the Access to Care Line at 719-524-2273, Option 1 to schedule a routine eye exam. Graduation Eye Exams for C3Cs must be scheduled through CAMIS.
Dental Care for Cadets
The Dental Clinic is located in the Cadet Area, across the courtyard from Cadet Medicine. Call 719-333-5359 to schedule a routine dental appointment. If experiencing an after-hours dental emergency to include significant pain, call the on-call dental provider at 719-333-5192.
Cadet Standards is located on the 1st floor of building 2355. A C2C or C1C may call (719-333-0533) to schedule a Graduation Physical.
The Cadet Lab is located on the 1st floor of building 2355.
Cadet Radiology is located on the 1st floor of building 2355.
The Cadet Pharmacy is located on the 1st floor of building 2355. Activate refills via the TRICARE Online Patient Portal or by calling the Access to Care Line (719-524-2273, Option 4) then follow the prompts.
Please note: If a prescription is not available for refill because it was issued more than one year ago (6 months for controlled substances) OR if there are no remaining refills, you should send a secure message to your provider or call the Access to Care Line and request prescription renewal communication to be sent to your PCM/provider.
Cadet Physical Therapy
The Cadet Physical Therapy office is located on the 1st floor of building 2355. Call the Access to Care Line at 719-524-2273, Option 1 to schedule an appointment.
If you’re hospitalized, call the Cadet Case Manager at 719-333-3767 as soon as able. The Case Manager will assist with any follow-on arrangements and notifications needed.
Elective Medical or Dental Care
If planning ANY elective medical or dental care at your own expense (examples: cosmetic surgery, LASIK, tonsillectomy, dental veneers), Cadets are REQUIRED to be APPROVED & COUNSELED by the 10th Medical Group Benefits Counselor who can be reached at 719-333-5281 PRIOR TO any procedure. Cadets are REQUIRED to have WRITTEN APPROVAL from the MTF Commander prior to making any arrangements for elective medical or dental care and documentation of the care MUST BE SUBMITTED to the MTF within the prescribed time period for inclusion in the medical record.